Here’s a clear and customer-friendly Shipping Policy that reflects Printful’s production workflow and your custom-made model. Neutral tone, ready for website use:

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Shipping Policy

Last Updated: November 2025

At Runway Outfitters, every product is created on demand through our production partner, Printful. This allows us to offer high-quality, custom-made items without holding inventory.

1. Production Time

Once your order is placed, Printful begins production.
Typical production time is:

• 3 to 5 business days

Production may take slightly longer during peak seasons or high-volume periods.

2. Shipping and Delivery

When your item is finished, Printful ships it directly to you from the nearest available fulfillment center.

• Shipping time varies based on destination, carrier, and service level.

• Estimated shipping times will be shown during checkout.

• You will receive a tracking number as soon as your order ships.

Please note that delivery times are estimates and may be affected by factors outside our control, such as carrier delays, weather disruptions, or customs processing.

3. Shipping Costs

Shipping rates are calculated at checkout based on your location, the products in your order, and Printful’s real-time carrier pricing.

4. Split Shipments

If you order multiple items, they may arrive in separate shipments depending on product type, fulfillment center availability, or production timing. You will receive separate tracking numbers when this occurs.

5. Address Accuracy

Please ensure your shipping address is entered correctly at checkout.
Orders returned due to incorrect or undeliverable addresses may require additional shipping fees to resend.

6. Lost or Delayed Packages

If a package is significantly delayed or appears lost, contact us and we will work with Printful and the carrier to resolve the issue. Replacement or resolution may depend on carrier investigation outcomes.

7. International Orders

International customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in product or shipping prices.

8. Questions

If you have any questions about shipping, tracking, or delivery, reach out to us at:
info@runwayoutfitters.com